Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or discovery forms
• Subscribe to our newsletter or marketing communications
• Schedule consultations or discovery calls
• Engage our services
• Communicate with us via email or phone

This information may include: name, email address, phone number, business name, business address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver automation consulting, AI implementation, and workflow optimization services
• Communication: To respond to inquiries, schedule consultations, and provide customer support
• Payment Processing: To process payments securely through Stripe and other payment processors
• Marketing: To send newsletters, promotional materials, and service updates (with your consent)
• Analytics: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To maintain and improve our services, prevent fraud, and ensure security

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., Stripe for payment processing, Google Analytics for website analytics, ClickUp for form management, SendGrid for email communications)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

4. Third-Party Services

Our website and services integrate with third-party platforms:

• Stripe: For secure payment processing (subject to Stripe's Privacy Policy)
• Google Analytics: For website analytics and tracking
• ClickUp: For form submissions and project management
• Calendly: For scheduling consultations
• SendGrid: For email communications

These third parties have their own privacy policies, and we encourage you to review them.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website performance and functionality
• Deliver targeted marketing (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Object: Object to certain processing of your information

To exercise these rights, please contact us at hello@leveragelab.co.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your CCPA rights, contact us at hello@leveragelab.co.

11. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: